Communicating Effectively in a Learning Disabilities Environment
Course objectives:
This fun and engaging communication course has been designed to help people gain an understanding of how and why we communicate and the impact poor communication can have on a person with learning disabilities. You will also look at the “Developing the five good communication standards” as set out by the Royal College of Speech and Language Therapists. The session is rounded up with a talk by a family member of a person with learning disabilities and autism to help gain their perspective.
. Topics covered include:
- Exploration of what, why and how we communicate
- Explanation of the benefits of effective/total communication
- Understanding the implications of poor communication
- Developing the five good communication standards as set out by the Royal College of Speech and Language Therapists
- Understanding the application of a variety of communication aids
- Create continued support for people with communication difficulties, improving communication skills and promoting positive behaviour
On successful completion of the course you will receive an Orchard Trust Training certificate of attendance.
Course Times: 3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £65 per person
Customer Service
Course objectives:
This course teaches best practice in Customer Service and covers key areas including:
- Team Building
- Effective Communication
- Dealing with common conflict in the workplace
- Stress Management
- Time Management
- Telephone Skills
On successful completion of the course you will receive an Orchard Trust Training certificate of attendance.
Course Times:3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £55.00 per person
Dementia Awareness
Course objectives:
This essential course has been structured by GCC to raise awareness in how to recognise some different types of dementia, the memory and how it functions, adapting the environment and our communication to help support individuals, the importance of well being, and reporting and recording any changes to support clients to live fulfilling lives. This course is aimed at an awareness level for candidates with limited knowledge around dementia and links into the Care Certificate Standard 9 and is delivered by an approved trainer.
This course can be prepared in a way bespoke to your care setting should that be helpful.
On successful completion of the course you will receive an accredited certificate of attendance.
Course Times: 3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £65 per person
Accredited by: Gloucestershire County Council
Effective Appraisals
Course objectives:
During this course you will learn about what an appraisal is, why they are important to both the organisation and the appraisees, and about the planning process for an appraisal, plus the value of feedback and self reflection.
This is an important course for anyone in a position where they need to perform appraisals. It is designed to give practical skills and confidence ready to help you get the best out of your team and directly references your own organisation’s policies and forms.
- Understand what an appraisal is and why it is important
- Planning for an appraisal
- The benefits of appraisals
- Supportive listening
- Exploring ways to transcend conflict
Course Times: 3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £65 per person
Effective Supervisions
Course objectives:
Effective supervisions are important to any leadership team. This course will help you to understand what a good supervision is and why they are important, how to prepare for a supervision, and the importance of supportive feedback.
This interactive course aims to give you the confidence to perform better supervisions with your team with direct reference to your own organisation’s policies and forms.
- Understand what is a supervision and why it is important
- Know policy and expectations required by Care Act 2014 and CQC, and the impact of the Care Certificate
- Completion of a supervision form, feedback skills and good/bad practice
- Opportunity to practice supervisions in a safe learning environment
- Reflection and what happens next?
Course Times: 3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £65 per person
Emergency First Aid at Work
Course objectives:
This all day accredited Emergency First Aid at Work course is delivered by occupationally skilled trainers. You can expect to learn how to manage a variety of first aid incidents such as minor cuts, burns, seizures and choking, and when and how to call for an ambulance. You will learn and practice performing a primary survey and CPR as well as using an AED. You will be assessed with practical demonstrations throughout the day, and a short multiple choice quiz at the end.
It is a workplace’s duty to ensure that there are trained first aid staff to deal with any accidents that happen. Once trained the first aider will have the skills and confidence to deal with emergency situations that may arise, and may even help to save a life.
On successful completion of the course you will receive a Qualsafe Level 3 Award in Emergency First Aid at Work.
Please note, participants who attend this course need to be physically fit and able to complete practical assessments, which may include kneeling down to give CPR and placing a casualty placed in the recovery position. All safety precautions will be taken to promote an infection-free learning environment.
This course introduces candidates to:
On successful completion of the course you will receive an accredited certificate of attendance.
- Your role and responsibilities as a first aider
- The legal requirements for first aid provision
- The importance of accurate incident reporting
- First aid equipment and its safe use
- The need to minimise the risk of infection
- The importance of assessing an incident
- Undertaking a primary survey
- When and how to call for help
Course Times: 8 hours (this includes break time refreshments but please bring your own lunch)
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £110 per person
Awarding Body: Qualsafe
Epilepsy and Buccal Midazolam - An overview and seizure management - Introduction
Course objectives:
An experienced trainer delivers this essential introduction course for anyone who works with clients with epilepsy. You will learn what Epilepsy is, and the causes. How seizures should be managed including when to call an ambulance. On this course you will also learn, and practice, medication administration including buccal midazolam.
It is important for anyone working with clients with epilepsy to be confident and skilled in the management of seizures and how to use rescue medication.
On completion of the course you will receive a certificate of attendance that will be valid for two years; after which we recommend you attend the epilepsy refresher course.
The programme covers:
- What is epilepsy?
- What are the causes?
- How should seizures be managed?
- Practical treatment – including practice of administering medication using anatomical models
- Risk and safety issues
- When to call an ambulance
- Buccal Midazolam
On successful completion of the course you will receive an Orchard Trust Training certificate of attendance.
Course Times: 5 hours (this includes breaktime refreshments but please bring your own lunch)
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £85 per person
Epilepsy and Buccal Midazolam - Refresher
Course objectives:
An important refresher course for anyone working with clients with epilepsy and who has already attended an introduction course. Delivered by an experienced trainer this is the perfect follow up to the Epilepsy introduction course. This course will refresh your knowledge on what epilepsy is and the causes, how seizures are managed, and when to call an ambulance.
The programme covers:
- What is epilepsy?
- What are the causes?
- How should seizures be managed?
- Practical treatment – including practice of administering medication using anatomical models
- Risk and safety issues
- When to call an ambulance
On completion of the course you will receive a certificate of attendance, which will be valid for two years.
Course Times: 3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £75 per person
Fire Safety Awareness
Course objectives:
This short 2 hour Fire Safety Awareness course is a must have for all staff regardless of their job or sector they work in. Amongst other things, in this course you will learn how to prevent fire from starting, what you should do if you hear a fire alarm, what action you should take if you discover a fire, and how to call the fire services.
You will gain vital knowledge and understanding in the following areas:
- Action to be taken on hearing the fire alarm
- Knowledge of escape routes, assembly points and roll call procedure
- Action to be taken on discovering a fire
- How to raise the alarm
- Correct method of calling the Fire Service
- Where to find and how to use firefighting equipment
- Fire safety talk/practical demonstration
On completion of the course you will receive a certificate of attendance, which will be valid for two years.
Course Times: 2 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £50 per person
Food Safety (Level 2 Award in Food Safety in Catering)
Course objectives:
This accredited food hygiene training is essential for anyone whose job involves the handling and / or preparation of food.
In this interactive and busy course you will learn about how to safely store food, the principles of keeping a clean catering environment, temperature control of food, and how to safely reheat food. At the end of the session you will complete a short multiple choice quiz in order to gain your level 2 qualification.
You will gain knowledge and understanding in the following areas:
- Introduction to Food Safety
- Legislation
- Food Safety hazards
- Temperature control
- Refrigeration
- Chilling and cold storage
- Cooking
- Storing and reheating hot food
- Food handling
- Principles of safe food
- Storage and cleaning
- Food premises and equipment
Participants are required to bring photo ID with them, e.g. passport or driving licence.
Course Times: Introduction – 7 hours (this includes break time refreshments but please bring your own lunch). Refresher – 3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: Introduction £110 per person / Refresher £75 per person
Awarding Body: Highfield Awarding Body
Health and Safety in Care - including infection control
Course objectives:
Health and Safety knowledge is crucial for any job role, but this course has been specially designed for those working in the care sector using relevant case studies and examples. Amongst other topics you will look at your legal responsibilities, risk assessment and the definitions of hazard and risk, basic fire safety, safe moving and handling of objects, control of hazardous substances, and the infection control chain and how to break it.
Topics including:
- The legal responsibility to work safely
- Risk assessment tools and the definition of ‘Hazard’ and ‘Risk
- Hazardous substances, and controlled storage and use
- Recognising how infections occur and the precautions that must be taken to reduce the risk of acquiring an infection or contributing to the spread of infection
- Specific infectious diseases
- Components of fire and correct procedures in the event of a fire
- Standard precautions
- Personal Protective Equipment
- Safe lifting and moving of objects in the workplace
Course Times: 6 hours (this includes break time refreshments but please bring your own lunch)
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £85 per person
Certificate provided by Orchard Trust
Leadership Skills
Course objectives:
This three session modular half day course is a workshop style and interactive course suited to Team Leaders and those aspiring to be one and to enable staff to get the best out of their management skills in the following areas:
- Personal Leadership – Strengths & Feedback
- Team Leadership – Positive, inclusive approach. Lead by example.
- Task Leadership – Delegation & problem solving
Course Times: Three module course (9 hours)
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £195 per person
Mental Capacity Act and DoLS (LPS) - Level 2
Course objectives:
This essential course for anyone working in a care setting follows the course designed and distributed by Gloucestershire County Council, and is delivered by an approved trainer.
In this course you will learn about the 5 principles of the Mental Capacity Act, how capacity is assessed, what Deprivation of Liberty Safeguards are, and what might be a Deprivation of Liberty. You will find out about your responsibilities and who you can speak to for advice and more information.
The course covers:
- The five main principles of the Mental Capacity Act
- How mental capacity is assessed
- Why the Deprivation of Liberty Safeguards were introduced
- Identifying what might constitute a potential deprivation of liberty
- How the DoLS process works
- Your responsibilities under the Mental Capacity Act (2005)
- Who to speak to for advice and information
You should complete a Level 1 MCA/DoLs course before attending Level 2. If you work in Gloucestershire you can complete the GCC MCA and DoLs e-learning module via Learn Pro.
Course Times: 3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £65 per person
Accredited by: Gloucestershire County Council
Moving and Assisting People
Course objectives:
The moving and assisting of people is a mandatory training requirement for anyone working in Care who is involved in assisting people with their mobility in any situation.
During this course, amongst other things, we will look at the physiology of your spine and your back, how it works and how to look after it, plus the law and your responsibilities, and how to assess the risks in your moving and assisting tasks. You will also get the opportunity to use a variety of relevant equipment and watch practical demonstrations.
The full day Introduction to moving and assisting courses should be attended by people new to care or anyone who needs a more in-depth reminder.
The Refresher courses are recommended to be taken each year thereafter by Skills for Care
- What is manual handling
- Your back, how it works and how to look after it
- Safe and unsafe ways of working
- Important legislation and responsibilities
- A look at risk assessment
- Safe moving techniques, including; assisted walking, sit to stand transfer, using hoists, slings and slide sheets and wheelchairs
Course Times: Introduction – 6.5 hours (this includes break time refreshments but please bring your own lunch) / Refresher – 3.5 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: Introduction – £95 per person / Refresher – £65 per person
Oral Health and Bowel Management
Course objectives:
These two topic areas are very important and this course is designed to help people working in care to understand how to support clients in a person centered way to maintain good oral and bowel health. By the end of the session you will be able to, amongst other things, understand good oral and bowel health hygiene routines, know how parts work within the mouth and bowel, understand how to observe and monitor changes, spot signs and symptoms of diseases and how to take action, and the importance of recording and reporting your findings.
Recent national guidance and statistics will be referred to throughout.
Course Times:3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £65 per person
Person Centred Care
Course objectives:
Person centered care is always at the forefront of everything we do. This course is designed to help people working in care to understand how to support clients in a person centered way and by the end of the session you will be able to identify the values and behaviours that demonstrate this, know the importance of some of the related legislation, understand the benefit of positive risk taking, and be able to use person centred care planning principles.
Areas the course will cover include:
- Identify the values and behaviours that demonstrate working in a person centred way
- Know the importance of legislation governing person centred care
- Describe the use of “person centred planning tools”
- Explain the differences between “person centred planning” and a “person centred approach”
- Describe the benefits of positive risk assessing/enabling and encouraging well being/meaningful engagement
Course Times: 3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £65 per person
Safeguarding Adults - Level 2
Course objectives:
This Safeguarding Adults course, designed by Gloucestershire County Council is facilitated by an approved trainer. You will learn about what safeguarding is and your own role in safeguarding vulnerable adults. Also the different types of abuse and how to recognise indicators, as well as covering the mental capacity act and other important legislation, plus what to do about any safeguarding concerns you might have.
During this course you will be talking about a range of abuse including domestic violence, which can understandably cause upset – if you think you might be affected by this you can let the trainer know discreetly at the start of the session or during the first break before the topic is discussed in depth.
- The safeguarding standards that apply to your working role.
- What is abuse?
- What types of abuse are there?
- How to recognise an adult potentially in need of safeguarding
- What to do about any concerns you have – how to make a safeguarding alert
- Important law and policy e.g. Mental Capacity Act and Deprivation of Liberty Safeguards
- Why dignity and respect need to underpin everything you do in your day to day work
You should complete a Level 1 Safeguarding course before attending Level 2. If you work in Gloucestershire you can complete the GCC Safeguarding Adults at Risk e-learning module via Learn Pro.
Course Times: 3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: £65 per person
Accredited by: Gloucestershire County Council
Safe Use of Medication
Course objectives:
Safe Use of Medication is an essential course for anyone working in Health and Social Care who is prompting, assisting or administering medication to clients.
In this course, amongst other things, you will learn about the legislation relevant to the safe handling of medication, common types of medication and their uses, side effects and contraindication, plus techniques to ensure the safe administration of medications.
The longer Introduction course should be attended by people new to care or anyone who needs a more in-depth reminder.
The Refresher courses are recommended to be taken each year thereafter by Skills for Care
This all day course covers:
- Understand the legislation and guidelines that you must work within
- Know the 3 levels of support
- State the legal categories of medicines
- Understand Consent with Medicines
- Know how to order, store and dispose of medicines
- Keep accurate and appropriate records
- Understand the do’s and don’ts of administration
- Understand what a medicine is and how it works
- Understand what is meant by formulation, dose instructions and names of medicines
- Better understand how to administer medicines
- Have an understanding of common side effects and adverse reaction
Course Times: Introduction – 4 hours / Refresher – 3 hours
Course Dates: Please see our training calendar or call 01594 860090
Course Cost: Introduction – £85 per person / Refresher £55 per person
Certificate provided by Orchard Trust
Course Venue: The Lodge, The Orchard Trust, Lydbrook, Gloucestershire, GL17 9PD
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Make a booking request
If you would like to enquire about any of our training courses, or make a booking request, please use of simple online booking form below. You can also email our Learning & Development Team on learninganddevelopment@orchard-trust.org.uk.
